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Emergency management performance and evaluation

2018-09-20  |   Editor : houguangbing  

At present, the academic research on the evaluation of emergency management also involves the performance evaluation of emergency management, and the relationship between emergency capacity and emergency management performance is studied. Relevant scholars believe that emergency capacity and emergency management performance can be seen as government capacity and government performance in the field of emergency management. Therefore, the relationship between emergency capacity and emergency management performance can be studied by referring to the research approach of the relationship between government capacity and government performance. Since 2000, scholars have conducted empirical studies on the relationship between the two.

Berman Wang used questionnaires to investigate the relationship between local government management performance and government capacity in the United States. The results showed that more than 80% of the government's management performance is determined by the government's ability. Using the government performance evaluation data of Maxwell School, Coggbum discussed the relationship between the government's management ability and policy performance. The research showed that management ability has a direct impact on the government's policy performance. Referring to the relevant research results between government management and government performance, the scholar Chen Shen from our country took the local county governments in Wenchuan earthquake areas as examples and conducted empirical researches on the relationship between emergency capacity and emergency management performance through questionnaires and depth interview. Studies showed that the emergency management performance of local government is not high, and the emergency abilities according to the contribution to the emergency management performance are ranked as follow: resources integration ability, information gathering ability, ability of maintaining stability, emergency rescue and emergency base ability.

Compared with the research on emergency response capability, the research on emergency response management performance is relatively slow. The government's performance evaluation of emergency management can improve the government's emergency management capacity and reduce personnel injuries and economic losses. However, few governments evaluates voluntarily. This phenomenon mainly stems from the following reasons: firstly, the emergency management function of the government is just emerging at the present stage, so the level of emergency management is relatively low, which makes it impossible to carry out evaluation. Secondly, due to the possibility of low performance grade results, the relevant government departments are reluctant to the evaluation. Thirdly, government officials often consider the possibility of being accused of irresponsibility by the masses. Compared with the government performance in other fields, emergency management needs to respond quickly to emergencies, so as to minimize personnel injuries and economic losses. At present, in general, government performance reviews based on emergency management cases are uncommon. All that can be collected are the detailed cases of the world health organization on the prevention and treatment of SARS. According to the first case, the last case, the number of patients, the number of deaths, the warning time and the response time, an index system is established to evaluate the prevention and treatment performance of SARS in various countries.

In China, the performance evaluation of government emergency management is also in the primary stage. Liu Chuan-ming and the others proposed the organization performance index system of emergency management in the form of balanced scorecard, and constructed the organizational performance evaluation model of government emergency management based on the multi-level AHP fuzzy judgment method. And they conducted quantitative research on related factors in the indicators. Chen Limei, for the first time, clearly put forward the principles to be followed in the performance evaluation of government emergency management, including the separation of performance evaluation from responsibility investigation, the principle of objectivity and impartiality and the principle of combining qualitative and quantitative operations to increase the maneuverability of evaluation. The evaluation subject combines self-evaluation, mutual evaluation and independent evaluation of the third party. Wang Ruilan pointed out that compared with conventional government performance, performance evaluation of emergency management needs special operation basis, and the index system constructed includes prevention performance, process performance, efficiency performance and recovery performance. Wang Hongwei pointed out that the performance evaluation of emergency management is essentially applying the method of government performance evaluation to the field of emergency management. At present, government performance evaluation is usually result-oriented, specifically, customer satisfaction. In China, advocating people-oriented, and performance evaluation of emergency management needs to start from results and take the interests and satisfaction of the public as the starting point and end point.

As for the relationship between emergency capability evaluation and performance evaluation, Robert pointed out that they are not equivalent. The reason is that capacity evaluation refers to the ability of personnel, technology and resources in an organization to complete performance, but the object of performance evaluation is the result of capacity evaluation, namely the quality of behavior or activity implementation.

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